Use this flow when a customer returns items.
How to refund
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Open the original order.
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Choose refund.
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Select returned item(s) and quantity.
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Add a reason.
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Confirm.
What happens automatically
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Refund is added to order history.
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Returned quantity is added back to stock.
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Customer owed updates when needed.
Refund rules
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Cannot refund more than sold quantity.
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Refund from original order for clean tracking.