In Mashroo3, debt is not a separate manual entry. It is a live state calculated by the gap between an Order's total value and the Payment History recorded against it.
1. How Debt is Created
When a salesperson creates an order, they have the option to record a Partial Payment.
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Example: An order total is $100. The customer pays $40 upfront.
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System Action: Mashroo3 records the $40 in your cash flow and automatically flags the remaining $60 as "Owed" by that specific customer profile.
2. The Customer Timeline
Every debt-related event is persisted in the Customer CRM. When you open a customer's profile, you will see:
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Owed Balance: A real-time total of all unpaid amounts across all their orders.
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Relationship Context: A chronological timeline showing exactly which orders are unpaid and how long they have been outstanding.
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Payment History: A ledger of every dollar paid, including dates and payment methods (Cash, Transfer, etc.).